Your data is yours. Both of these are in Settings in your dashboard.
Download your data
Under Your data, click Download my data. You get one file with everything we keep about you:
- your account: email, address, plan and when things happened;
- your page, as it’s saved, and your old addresses;
- your photos, listed with their sizes and links (the pictures themselves aren’t in the file, so keep your own copies);
- your sign-in history: the browsers you’re signed in on, your security log, your passkeys, and whether you use an authenticator app;
- the notices the Nyni team sent you, including ones you cleared from your dashboard.
What only proves it’s you stays out, like your password and codes (we only ever keep scrambled versions of those). When the Nyni team did something on your account, it says “The Nyni team”, not which person.
Can’t sign in any more? Write to privacy@nyni.com from your account’s email and we’ll send you the file.
Delete your account
- Under Delete my account, click Delete my account: it opens Delete account in Security.
- Type your address to say yes. (This is so nobody deletes it by accident.)
- Click Delete my account.
Your page, address, email, password, links, photos, style and connections are deleted right away. Your address is kept free of anyone else for 30 days, so links you shared don’t lead to a stranger’s page, then anyone can have it.
Note: This can’t be undone. Want to keep a copy? Download your data first.
What stays
A few things the law makes us keep, like receipts for anything you bought or gave as a gift. They’re filed under an anonymous customer reference, never under your name, email or page. Our Privacy notice explains exactly what and for how long.
If the Nyni team deletes an account for breaking our terms, we keep a scrambled fingerprint of its email (never the email itself), so it can’t be used to make a new account. Think that’s a mistake? Write to support@nyni.com.