When something happens to your page, we tell you in Notices in your dashboard, and by email from no-reply@notify.nyni.com. A little number on Notices shows how many are new.
What notices are about
- Good news, like getting Boost or the Verified badge.
- Reminders, like Your Boost ends in … days.
- Problems, like your page being paused, or a name you need to change.
You can clear a notice with its ×, or all of them with Clear all. Our team keeps its own copy.
Answering a notice
Notices about a problem have an Answer the Nyni team button.
- Pick what it’s about: I think this is a mistake, I fixed it, please look again or I have a question.
- Tell us what happened, or what you changed (up to 600 characters).
- Click Send.
Our answer shows up under the notice, and by email too.
If your page is paused or taken down
The Nyni team can pause a page while we look at a problem, or take it down after a report.
- Visitors see This page isn’t available instead of your page.
- Your dashboard’s Overview says your page is paused, with a link to the notice.
- When it’s sorted, you get a notice: Your page is back!
Sometimes we clear a page instead: its words and links are removed, but your account is fine and you can set it up again.
Note: If an account is closed for breaking our rules, we send an email (there’s no dashboard any more). Think it’s a mistake? Write to us through the contact page and tell us your old address.